Our Values \

Papercut supports values that centre on trust, providing the best possible service to clients, guiding workplace behaviours and relationships as well as maintaining high-quality creative, innovative and sustainable solutions.

Papercut’s five pillars of service are:

  • Design to add value

  • Forge partnerships

  • Exceed expectations

  • Evolve through innovation

  • Lead environmentally.


We pride ourselves on creating high quality design work and we are accountable for our work, complying with standards and legal obligations, and being open and transparent in how we conduct our business. We have successfully operated for a decade in an industry where creative agencies quickly burn out. We have served countless government, private and not-for-profit clients, handled sensitive jobs, won business awards, and the University of Canberra frequently uses our company as a best practice case study of a successful green studio.


We are passionate about turning an idea into a solution that adds value from a customer’s perspective. Staying relevant in a time of unprecedented change, and needing to adapt and evolve to meet the ever changing needs of our clients.


We are ethical in our dealings with clients, maintaining professional standards and following through on commitments. We are respectful of diversity, particularly people’s rights and heritage. We also mirror much of the APS Code of Conduct, in particular behaving with integrity, being honest, treating people with respect and courtesy.

We are committed to service by providing responsive, client-focused service that is professional.


Environmental leadership is the cornerstone of our company culture. We believe in the value of offering environmentally sustainable options for our clients and uphold our own commitment to sustainable design by making green choices in our business practice. We are committed to applying sustainability principles to communication design products in a sector whose products can be among the most carbon intense.

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